scatter free Privacy Policy for Filipino Players

When you register and use the scatter free platform, we collect personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, contact number, and payment details used for deposits and withdrawals in Philippine pesos. We also collect technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. If you contact oursupport team, we may also retain records of that communication to assist with follow-up queries. All data collected is limited to what is genuinely needed for account management, identity verification, and regulatory compliance under Philippine law. We do not collect sensitive personal information beyond what is required for these purposes, and we never sell your data to third parties.

The personal data we collect is used primarily to create and manage your scatter free account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with Philippine gaming regulations. We also use your information to detect and prevent fraudulent activity, protect the integrity of the platform, and ensure that only eligible players aged 21 and above in the Philippines can access our services. Your contact details may be used to send you important account notifications, security alerts, or updates about changes to our terms and policies. We do not use your personal data for unsolicited marketing communications without your explicit consent, and you may opt out of any optional communications at any time. Technical data such as session logs and device information is used solely for platform security monitoring and performance optimisation. Your data is never shared with third-party advertisers or sold to any external organisation for commercial purposes.

scatter free may share your personal information with trusted third-party service providers who assist in operating the platform, such as payment processors, identity verification services, and fraud prevention partners, all of whom are bound by strict data protection obligations. We may also be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or other government bodies when required by law or as part of a lawful investigation. In all such cases, we share only the minimum information necessary to fulfil the legal or operational requirement. We do not share your data with other gaming platforms, marketing companies, or any organisation that is not directly involved in delivering our services to you. Any third-party service provider that handles your data on our behalf is required to maintain security standards consistent with those applied by scatter free. If you have questions about specific data-sharing arrangements, you may reach out through the contact details provided at the end of this policy.

Under applicable Philippine data protection law, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask for the deletion of your data in certain circumstances. You also have the right to object to specific types of data processing and to request that we restrict how your information is used while a concern is being resolved. If you wish to exercise any of these rights, you can contact our support team using the details provided below, and we will respond within a reasonable timeframe in accordance with our legal obligations. We take all data rights requests seriously and will never penalise you for exercising your rights under Philippine law. Where we are unable to fulfil a request — for example, because we are legally required to retain certain records — we will explain the reason clearly. For general questions about your data rights, the FAQ page also contains helpful guidance written in plain Philippine English.

We apply industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the scatter free platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our security practices are reviewed regularly to ensure they remain effective against evolving threats, and our team is trained to handle personal data with care and discretion. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone else. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so that we can take prompt action to protect your information. We will notify you in accordance with Philippine law if we become aware of a data breach that may affect your personal information.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations, including anti-money laundering and gaming compliance obligations. Even if you close your account, certain records may need to be kept for a defined retention period to satisfy our legal and regulatory duties. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you. We do not retain data beyond what is necessary for the purposes described in this policy, and we conduct periodic reviews to ensure that outdated information is removed in a timely manner. If you would like more information about how long specific types of data are retained, you are welcome to contact our support team for clarification. Our data retention practices are designed to balance your privacy rights with our obligations under Philippine law.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, the revised policy will be published on this page with an updated effective date, and we encourage you to review it periodically. Continued use of the scatter free platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure by following the process described in the FAQ page. We will always maintain a clear and accessible version of this policy on this page so that you can stay informed about how your data is handled. For any questions or concerns about this Privacy Policy, please contact our support team at the address listed below.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way scatter free handles your personal data, you are welcome to reach our support team at any time. Our team is available 24/7 to assist Filipino players across all regions of the Philippines with data-related enquiries. You can contact us by email at: support at scatterfree.org. We aim to respond to all data-related requests within a reasonable timeframe and will always treat your enquiry with care and confidentiality. If you feel that your data rights have not been respected, you also have the right to raise a complaint with the relevant Philippine data protection authority. We take all feedback seriously and are committed to resolving any concerns in a fair and transparent manner.